The easiest way to report your claim is through your Personal Portal.
1. Log in to your portal.
If you don't have your login details anymore, send us an email.
2. In your portal press the button ‘Claims’
3. Next, hit the button ‘New Claim’.
Fill out the form to send in your claim, and make sure to upload the corresponding invoices.
4. Submit your claim.
Our Claims department will then assess your claim. We strive to process claims within five working days.
Your claim will be processed the quickest when you report it through your Personal Portal.
You can also report your claim using our online web form. Please note that it can take slightly longer to process your claim in this case.