We are now Aon.

Per 1-9-2018, we are Aon. As a result, the IPS insurance will no longer be available to new customers. Extending your IPS insurance will no longer be possible as well. You can now apply for the ICS insurance instead via Aon Student Insurance. 

The information below is only for customers with an existing IPS Insurance. For more information about this integration, please check out the Q&A.

Contact and Support for your IPS Insurance

Need help with anything? Questions about your ongoing IPS insurance?
We're happy to help you further. 

Frequently asked questions 

What most people want to know:

Unfortunately, you can no longer apply for the IPS Insurance. Learn more on the special page at Aon.

If you want to change your insurance details, please send us an email. 

Unfortunately, it is no longer possible to extend your insurance. Learn more on the Aon website.

Want to cancel your insurance? Click here to send us an email and we will cancel your policy for you. Make sure to fill out all the requested details in the email. 

If you want to read more about the integration of StudentsInsured with Aon Student Insurance, please go to our Frequently Asked Questions about the integration.

Getting a refund for your (medical) costs can easily be done via your Online Portal. You can find detailed instructions on how to claim on the page Report a Claim.

When you’re registered in the Netherlands, it can happen that you’ll receive an automatically generated letter from the CAK. In this letter they’ll state that you need to apply for the Dutch Basic Health Insurance at a Dutch Health Insurance company and that if you don’t you’ll receive a fine.

What do I have to do now?
Check out this page at the Dutch Sociale Verzekeringsbank (SVB) to find out more about the letter you have received, and to see if you need Dutch Basic health insurance. In most cases you’re not obligated to apply for the Dutch Basic Health Insurance at all. If you’re not obligated to apply for the Dutch Basic Health Insurance, please follow the instructions on the page of the SVB to inform them about this.

Sociale Verzekeringsbank (SVB) Check 
The SVB will do a final check on your situation. They will determine whether you need to apply for the Dutch Basic Health Insurance or not. They will give you the result of the test within a few weeks.

If SVB determines you do not need the Dutch Basic Health Insurance
In this case you don’t need to do anything. The SVB will contact CAK / Zorginstituut Nederland and tell them you don’t have to apply for the insurance. You’ll receive a confirmation of this from the CAK / Zorginstituut Nederland. (If you don’t received a confirmation within a few weeks, then contact Zorginstituut Nederland just to make sure they received the results from the SVB!)

If SVB determines you do need the Dutch Basic Health Insurance
If the SVB decides that you have to apply for the insurance, then you must make sure that you do this as soon as possible. You can apply for a Dutch Basic Health Insurance here. When the application is finished, the health insurance company will notify CAK/SVB of your insurance. 

Report your claim

For IPS Clients only: do you have medical costs, or do you want to make another type of claim? Report your claim online.

Report your claim

About Aon

Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Postal address IPS: 
Postbus 93512
2509 BM The Hague
The Netherlands